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Guidance notes for applicants

Application Guidance Notes – Domestic Energy Assessors

These notes will help you to understand our application process and will provide you with sufficient information to be able to complete the application to become a Self-Employed Domestic Energy Assessor Member. 

Time Frame 
Everyone applying to become a Self-Employed Domestic Energy Assessor (DEA) Member has 16 weeks to complete their application. If all the Steps are not completed within this timeframe your application will be deactivated. We will endeavour to send reminders to you during this period, but this cannot be guaranteed. 

Suitability 
Anyone can apply to become a Self-Employed DEA Member, however, not everyone will be suitable. To help you to decide whether it is suitable for you, please look at the following statements. If you can answer Yes to any of the statements, we strongly advise you not to continue with the application process: 

  • I am looking to work a set number of hours per week as a DEA Member. 
  • I am looking to earn a set amount of money each month as a DEA Member. 
  • I am uncomfortable working alone and meeting new people for the first time 
  • I am looking for an employed role 
  • I am uncomfortable using technology 
  • I do not have the relevant qualifications, equipment or insurance to carry out the role 
  • I am under the age of 18 
  • I have a Student Visa 
  • I do not hold/ am unable to obtain relevant insurance (public liability insurance with a minimum cover of £1,000,000 and professional indemnity insurance with a minimum cover of £50,000)
  • I cannot provide evidence of a valid UK or Irish passport, an Irish passport card, or a Home Office share code

Conduct
If during the application process, you are found to be in any way discriminatory, rude, aggressive, pressured and/or dismissive to any member of the Viewber HQ Team your application will be declined immediately without warning. 

Support 
The application process has been designed to be as simple as possible. Given this and taking into consideration that all Self-Employed DEA Members are required to have good technology awareness (as our systems and processes are based around technology), we are unable to provide support with the completion of Steps. 

Declined Applications/ Reapplying for Membership 
Should your application be declined, you will need to wait a period of 12 months before reapplying to become a Self-Employed DEA Member. Alternatively, you can apply straight away to be a general Viewber Member, should you not have already been declined in this capacity in the last 12 months. 

If you were previously a Self-Employed Member and had your Membership terminated or discontinued by our Team, you are not eligible to reapply, and your application will be declined. 

General Notes 
Previous experience does not outweigh the requirements to follow the processes set out within our application process – all applications are treated and dealt with in the same manner. 

Queries 
If you have any queries during the application process, please feel free to contact us at applications@viewber.co.uk. 

Complaints 
In the unfortunate event that you feel that you have been treated unfairly during the application process, please email applications1@viewber.co.uk with full details of your grievance. A member of the Team will respond within 14 working days. 

APPLICATION STEPS 

Step 1 
This initial stage of the application process involves completing a short online Application Form available on our website. Please make sure the information you input is accurate and that all tick boxes are read and understood prior to being confirmed. 

Step 2 
If your application is approved, you will be requested to complete an Onboarding Form via the software platform JotForm. Ideally, this form should be completed on a computer rather than a mobile device, to ensure you can easily move between tabs. As previously mentioned within this documentation, we cannot provide support with how to utilise the JotForm to upload or sign documents, click links and/or tick boxes, etc. 

The Onboarding Form will provide you with clear guidelines as to the documentation/ photographs we will accept. Please make sure to read all instructions carefully and follow the requirements listed before uploading any files and submitting the form. For the avoidance of doubt, we will not accept any other form of documentation than that stated. If you are unable to provide the documentation required, this will unfortunately lead to your application being declined. 

As part of this form, you will be required to provide a valid Disclosure and Barring Service (DBS), AccessNI, or Disclosure Scotland certificate. Please review our Statement of Approach on Unspent Convictions to understand how we assess applications from individuals with unspent convictions. 

Once the form is successfully completed, you will receive a separate email within 10 working days containing a link to complete a digital Right to Work check via TrustID. For this check, you will need either a valid UK or Irish passport, an Irish passport card, or a Home Office share code.

Failure to complete the Onboarding Form, or TrustID check, to a satisfactory standard, e.g., not completing all application sections, not following the instructions and requirements provided, or being unable to meet the verification criteria, will lead to your application being declined.